Hello potential future colleague!

The original wedge-locking company that started in a red barn in Mattmar, northern Sweden, back 40 or so years ago has grown into the global industry leader in bolting and engineering solutions, at a rate such that we need more colleagues for our mission to make the world a safer place.

Most don’t devote a thought to bolts loosening – but we do. Every minute. Every hour. All day. All Year. Our promise to build connections that last goes beyond manufacturing the best bolting technologies to expert support and pioneering digital solutions.

Do you have a strong background and passion for meeting goals & deadlines, providing great customer service, being detail oriented, and looking for a new job opportunity? Then you might be the person we are looking for! We are looking for a Production Technician - Shipping & Documentation Specialist who will report to our Warehouse & Shipping Manager.

In this role you will support the daily shipping and logistics operations while ensuring accurate and timely preparation of customer material certifications and documentation. This role also provides administrative support to the production team to help maintain efficient workflow and on-time delivery performance.

This role will be based on-site at our Clinton, PA facility near the PIT Airport. Relocation is not being offered for this position.

Your profile consists of the following areas of experience, knowledge, and responsibility:

Shipping & Logistics

• Assist in coordinating daily shipping activities, including carrier scheduling and shipment booking

• Prepare and process shipping documentation (bills of lading, packing lists, and export documents as required)

• Communicate shipment status with customers, carriers, and internal teams

• Support resolution of shipping and logistics issues, including delays, damages, and routing challenges

• Maintain accurate records within ERP and shipping systems

Customer Certifications & Documentation

• Compile and review customer certification packages, including material test reports (MTRs), certificates of compliance, and inspection/test documentation

• Ensure documentation meets customer purchase order requirements

• Coordinate with Quality and Production to resolve documentation gaps

• Maintain organized electronic records to support traceability and audit requirements

Production Administrative Support

• Provide administrative support to the production team as needed

• Support the flow of paperwork between Production, Quality, and Shipping to ensure completeness and timeliness

• Perform data entry and support reporting within ERP and QMS systems

Cross-Functional Support

• Act as a liaison between Shipping, Production, Quality, and Customer Service

• Support continuous improvement efforts related to shipping processes and documentation accuracy to ensure on-time delivery

These lists are not all inclusive and may include other duties as assigned and necessary for the operation and management of the business.

Requirements & Desired Characteristics:

• High school diploma or equivalent

• Minimum of 1 years' experience in logistics, manufacturing, or administrative support preferred

• Experience with shipping processes, ERP systems, or quality documentation is a plus

• Strong attention to detail, particularly with documentation and certifications

• Organizational and time management skills with the ability to handle multiple priorities

• Effective communication skills across departments and with external contacts

• Proficiency in Microsoft Office and ERP systems

• Problem-solving mindset and ability to work in a fast-paced environment

• Ability to manage time-sensitive tasks with accuracy

• Professional demeanor when interacting with internal teams and customers

• Flexibility to support urgent shipping and documentation needs

What we offer

• Collaborative, Innovative Culture: Join a team that encourages creativity and idea-sharing to solve challenges and drive growth.

• Opportunities for Development: Enjoy access to resources, training opportunities, and an encouraging environment that promotes personal and professional growth.

• Modern and spacious facility in the Greater Pittsburgh Area

• Top tier health benefits, PTO, company holidays, 401(k) with company match, Paid Parental Leave, and so much more.

Nord-Lock Group as an employer

Nord-Lock Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

How to apply

Please apply with your CV and cover letter as soon as possible as we are reviewing candidates continuously.

About Nord-Lock Group
Nord-Lock Group is a global leader in bolting and engineering solutions. Our people are experts in the lifecycle of secure bolted joints, innovators at the forefront of digital solutions and committed to doing business with respect for people and planet. Our brands are all at the forefront of their respective technologies: Nord-Lock® wedge-locking washers, Superbolt® mechanical tensioners, Boltight® hydraulic tensioners, Expander® System pivot pins, and Energy Bolting safety-critical fasteners.

Nord-Lock Group is owned by the Nasdaq OMX Stockholm-listed company Investment AB Latour and employs 800 people in over 30 countries across the globe. www.nord-lock.com.