What do the Shinkansen high speed railway in Japan, Burj Khalifa in UAE, NASA space probes and offshore wind turbines have in common? They are prime examples of constructions with constant vibrations causing stress on the applications which, if not secured properly, jeopardizes safety. Most people don’t devote a thought to bolts loosening – but we do. Every minute. Every hour. All day. All Year. Our promise to build connections that last goes beyond manufacturing the best bolting technologies to expert support and pioneering digital solutions.

In the role as our Sales Administrator your mission will be to provide support to our sales & customer service team efforts by entering customer orders; reviewing and validating quotations; reviewing and validating customer purchase orders; providing customer support to inside and outside sales team, assisting with shipping duties, handle and support foreign markets, support of some key strategic accounts – including detailed paperwork such as certification packages, and more.

This role that will be based at our Clinton, PA facility near the PIT Airport. 

Relocation is not being offered for this position.

As the Sales Administrator on our team, you will:

• Review customer purchase order (PO) for accuracy and translates POs into order entry to be confirmed back to customers.
• Work with inside and outside sales team to validate a request for quotes (RFQ).
• Work with Engineering team to review customer drawings and applications.
• Work with Inside and Outside Sales Team to determine standard or special pricing.
• Assist with shipping duties including arranging shipments, tracking shipments, and more.
• Aid foreign markets via sales, customer service support, pricing, quotations, and more.
• Provide support for strategic client accounts including paperwork, documentation, portal/ERP management, quote support, and high level of communication.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Have an adaptable and growth focused mindset. 
• Willing and able to shift tasks and support the team whenever needed.
• This list is not all inclusive and may include other duties as assigned and necessary for the operation and management of the business.

Requirements

• Minimum of a High School Diploma or equivalent with at least 1 year in a customer service position and/or sales preferably in an industrial products-based industry.
• Ability to demonstrate effective interpersonal skills, as well as sound judgement, professionalism, confidentiality, phone & email etiquette, and good decision-making skills.
• Ability to communicate and develop relationships with both internal and external stakeholders.
• Excellent time management skills, communicate effective and professionally, both verbally and in writing, including email and extensive telephone correspondence.
• Must be able to effectively organize and prioritize a high volume of work.
• Excellent computer skills with proficiency in Microsoft Office.
• Experience with an Enterprise Resource Planning (ERP) system and/or Customer Relationship Management (CRM) system is a plus.

What we offer

• International environment and dynamic workplace
• Opportunities to develop and grow professionally
• Genuinely great coworkers who want to see the company and each other succeed
• Competitive benefits including Medical, dental, vision & prescription drug plan
• Paid Time Off
• Paid Parental Leave
• Company holidays
• 401k retirement plan
• Modern and spacious office in the Greater Pittsburgh region

We value diverse teams to work smarter and deliver solutions in a dynamic environment while offering challenging projects and opportunities to learn and develop for your success. 

How to apply
Please send us your resume as soon as possible as we are reviewing candidates continuously. 

Nord-Lock Group as an employer

Nord-Lock Group is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to sex, race, color, religion,
national origin, disability, protected Veteran status, age, or any other
characteristic protected by law.

Nord-Lock Group is a global leader in bolting and engineering solutions. From deep subsea to outer space, our promise to build connections that last goes beyond manufacturing the best bolting technologies. Our people are experts in the lifecycle of secure bolted joints, innovators at the forefront of digital solutions and committed to doing business with respect for people and planet. Our technology brands are all the original inventors of their respective technologies: Nord-Lock® wedge-locking washers, Superbolt® mechanical tensioners, Boltight® hydraulic tensioners and Expander® System pivot pins. Nord-Lock Group is wholly owned by Investment AB Latour, an investment company quoted on the Nasdaq OMX Stockholm. The total turnover for Nord-Lock Group is 1.9 billion SEK and the company has more than 700 co-workers. For more information about us, please visit

 www.nord-lock.com.